About the Programme

The tourism industry in Malaysia is one of the fastest growing industries with significant contributions to the national economy. As the sector grows, there will be a greater emphasis and commitment to expand and improve tourism products and services. The Certificate in Tourism Operation equips students with the essential learning and fundamental skills needed to step into further studies of the dynamic international hospitality industry of today. The program covers both practical and theoretical aspects by combining both classroom learning and industry placement to prepare those who intend to continue their education or join the work force. This program will involve students in the context of travel-related business, such as marketing, travel operations, tour conducting, computer reservation skills, customer service approaches and more. Special emphasis is placed on the development of interpersonal, communication and critical thinking skills. Graduates would have developed a mature understanding of their field through lectures, class discussions, case studies, field trips as well as industrial attachments. Upon graduation, students may articulate into diploma program in tourism entrepreneurship.

This program is suitable for you if you:
 

• Prefer a direct pathway to Imperium Diploma in Tourism Entrepreneurship program
• Are comfortable with a balance academic performance of 60% coursework and 40% examination that consists of practical and theoretical assessments.
• Aim to develop strong foundation in a chosen field of study
• Are active and like working in teams and enjoy activities
• Are enjoying of having practical skills or hands-on knowledges combined with theoretical approaches when studying
• Prefer to work in robust and challenging world of tourism and hospitality industry.

Programme Structure

YEAR 1
Introduction to Hospitality Industry 
Principles of Tourism 
Critical Thinking 
English Language Proficiency 
Pengajian Malaysia 1 / Bahasa Melayu Komunikasi 1 
Information Technology for Hospitality Tourism 
English Language and Communication Skills 
Principles of Marketing 
Customer Service in Hospitality and Tourism Industry  
Travel and Tour Agency Operation 
Tourism Geography 
Fundamentals of Accounting 
Comparative Religion 
Tour Conducting and Guiding 
Computer Reservation System 
 

YEAR 2
Industrial Training (6 Months)
 

Intakes
January, April, August
Duration
1 year 6 months
 

Entry Requirements
Possesses Sijil Pelajaran Malaysia (SPM) with 1 credit in any subject, or any equivalent qualification
or
A pass in Sijil Kemahiran Malaysia (SKM) Level 2 in a related field and a pass in SPM
or
Other equivalent qualifications recognized by the Government of Malaysia

Assessment and Examination
Students are evaluated through 60% coursework of practical and theoretical assessments (quizzes, projects, topic reviews, practical assessments, assignments and presentations) and 40% examination that also based on either a practical or theoretical examination at the end of each course. The completion certificate awarded will show a combined CGPA and grade.